Chase Ruiters

Managed comprehensive soft services contracts, ensuring operational excellence, compliance, and effective team leadership within a dynamic property group.

• Coordinated daily and future tasks with the Facilities Manager, ensuring seamless operations and proactive planning for contract deliverables.
• Ensured 100% compliance with KC policies and procedures across all staff, mitigating risks and maintaining high operational standards.
• Optimized resource management by timely requesting consumables and materials, preventing shortages and supporting continuous service delivery.
• Monitored and maintained high housekeeping standards across all facilities, identifying and reporting shortcomings to uphold cleanliness and safety.
• Managed Contractor HSE Files, ensuring all documents were updated and filed, which reinforced regulatory compliance and safety protocols.

Oversaw contract management for a leading services group, driving client satisfaction, optimizing resource utilization, and ensuring staff performance.

• Resolved client issues and provided timely feedback, enhancing client satisfaction and strengthening professional relationships.
• Maximized resource efficiency by effectively managing stock, equipment, and consumables, contributing to cost savings and operational continuity.
• Conducted regular site inspections and maintained stringent housekeeping standards, ensuring optimal facility conditions and compliance.
• Implemented robust monitoring of outsourced contractor performance, upholding service quality and accountability for Eden Projects and Brasco.
• Streamlined performance evaluations and disciplinary actions, fostering a productive work environment and ensuring adherence to company policies.

Managed end-to-end recruitment and selection processes for a provincial branch, ensuring compliance and efficient talent acquisition during a maternity cover period.

• Identified recruitment needs and compiled essential documentation, streamlining the hiring process for various roles.
• Oversaw candidate response handling and shortlisting in collaboration with the recruiting manager, improving selection efficiency.
• Coordinated interview scheduling and prepared all necessary documents, ensuring a smooth and organized interview process.
• Conducted interviews for Funeral Service Representatives, contributing to effective candidate assessment and selection.
• Ensured all recruitment and selection activities adhered to company policies, procedures, and legal requirements, maintaining compliance.

Managed critical HR documentation and data for appointments and compensation, ensuring accuracy and compliance within the Department of the Premier.

• Executed transactions for letters, secondments, and employment contracts, ensuring timely and accurate processing of HR documentation.
• Drafted all appointment and employment letters in compliance with prescripts, maintaining legal and policy adherence.
• Managed a comprehensive database of appointments and handover documents, enhancing data integrity and accessibility.
• Ensured all amendments were processed timeously, meeting client deadlines and supporting efficient HR operations.
• Captured intern appointments on PERSAL, facilitating accurate record-keeping for new hires.

Maintained the organizational structure and HR database on PERSAL, supporting accurate post management and reporting for the Department of the Premier.

• Ensured effective maintenance of the organizational structure on PERSAL, supporting accurate HR planning and reporting.
• Assisted with the creation, amendment, and auditing of establishments on PERSAL for 11 modernized departments, ensuring structural integrity.
• Managed the creation, amendment, and abolishment of posts, including movement and history checks, to maintain accurate records.
• Extracted critical reports on movement, relocation, leave, and performance agreements from PERSAL, providing data for strategic decision-making.
• Implemented new or revised structures on PERSAL, creating new components and posts, which facilitated organizational changes.

Managed HR records and information flow, ensuring efficient document management and public inquiries for the Department of the Premier.

• Reported directly to the Chief Registry Clerk, maintaining clear communication on document management status.
• Managed tracking of all incoming and outgoing files, ensuring efficient document flow and accountability.
• Collected and followed up on outstanding documents across various HR departments, improving document completion rates.
• Maintained a comprehensive filing system, ensuring accurate storage and retrieval of HR records.
• Handled general inquiries from employees and the public, providing timely and accurate information.

Facilitated efficient mail and document distribution for various departments within the Department of the Premier.

• Delivered outgoing mail from directors to Heads of Departments, ensuring timely communication.
• Collected and distributed newspapers to all managers, keeping leadership informed.
• Maintained accurate records of incoming and outgoing documents, improving traceability.
• Collected mail and documents from other government departments, streamlining inter-departmental communication.
• Sorted incoming post and distributed it to relevant personnel, ensuring efficient information flow.

Supported efficient paperwork and filing system maintenance, ensuring confidentiality for the Department of the Premier.

• Managed effective filing of paperwork, contributing to organized record-keeping.
• Maintained the filing system, ensuring easy access and retrieval of documents.
• Ensured confidentiality of sensitive information, upholding data security protocols.

Served as Vice President of IT for the Students In Free Enterprise (SIFE) Executive, demonstrating leadership in technology initiatives.

Led as the first Co-Project Manager for 'Greening the Bush,' the University of the Western Cape's inaugural environmental initiative.